Your cart contains
0 items
Aficionados consider refurbished gear one of the great secrets of the tech world.
International Herald Tribune, Jan 09
click for more...

Customer Services

In and ideal world everything would run like clockwork but unfortunately we are only human and occasionally mistakes happen or problems arise. We aim firstly to keep these to a minimum and secondly to address and resolve any problems quickly and efficiently.

In the first instance you should contact the branch that you dealt with as most problems can be quickly resolved. For internet sales please e-mail or call our internet sales department on 01458 271360 (lines are open Monday - Friday, 9AM - 5.30PM)

We undertake to deal with any problems fairly, effectively and confidentially. We will acknowledge your complaint within 2 working days and give you a timescale for getting the matter resolved. We will further keep you informed of progress towards a resolution and any unforeseen delays that might have occurred.

We do monitor complaints that are received and wherever possible learn from our mistakes.

0800 008 7451
Find us on Facebook